Vpacket Hotwire 5100 Guide de l'utilisateur télécharger pdf (Page 20)

Using the HotWire Diagnostics Utility

3-2

5100-A2-GB22-00

December 1996

Symptom Possible SolutionPossible Cause

Experiencing

several errors while

transferring files.

Bad connection to

the CO.

Bad Ethernet card.

Bad Ethernet

cable.

1. Run local Loopback test; see

Running

Loopback Tests.

2. Run Remote Loopback test.

3. Run Ethernet Loopback test.

4. Attempt to reset the 5170 unit; see

Resetting the RTU.

5. Contact your customer service

representative.

Cannot connect to

Central Office.

Network Link is

down.

Network cable not

connected.

1. Run a Remote Loopback test; see

Running Loopback Tests.

2. If Remote Loopback test is successful,

check Link State; see

Viewing

Transmission Statistics and Network

Status.

3. If link is up, check network cable

connection.

Cannot run

diagnostics. System

hangs.

1. Restart Diagnostic utility.

2. Contact your customer service

representative.

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Vpacket Hotwire 5100 Guide de l'utilisateur Page 20

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